Quicktips Troubleshooting
Basic Recommendations
Problem: Some documents are still not accessible after using the Wizard.
Fix: Be aware of the problem and continue optimizing documents for accessibility.
Problem: Special characters do not transform gracefully.
Fix: Change curly quotes, ellipses, and em dashes to straight quotes, periods, and hyphens before the Wizard begins.
Problem: Many other problems may be undocumented.
Fix: Check any unusual objects in your document like tables, forms or audio, and email the Web Accessibility Office with details so we can add your information to this list. Always check to make sure the files created by the wizard are correct and complete.
MS Word
Problem: The Wizard is more work than manual changes, and doesn't give optimum accessibility.
Fix: Don't use the Wizard for creation of MS Word documents. Instead, create a document structure using headings, lists, and paragraphs; provide alt text for images; and save the file as (filtered) HTML. Additionally, provide the actual .doc file to your students with a link to the viewer.
MS PowerPoint
Problem: The outline version created by the wizard may need repair.
Fix: Using only PowerPoint (no Wizard), export the .ppt outline to .rtf and provide the document to students as an html file.
Problem: All hyperlinks are removed.
Fix: Download the newest version of the Wizard.
MS Excel
Problem: The Wizard only transforms Excel documents into simple tables. (This step is necessary and recommended.)
Fix: Add summary, caption, and scope attributes to the table code. Headers, id, and axis attributes should be used for complex tables that contain more than one logical level.
<TABLE summary="This table clearly shows a preference of chocolate ice cream for girls aged 8-13."> <CAPTION align="top">Favorite Ice Cream Flavors</CAPTION>
<TR>
<TH id="t1">Gender/Age</TH>
<TH id="t2">Chocolate</TH>
<TH id="t3">Vanilla</TH>
</TR>
<TR>
<TD headers="t1">Girls 9-13</TD>
<TD headers="t2">80%</TD>
<TD headers="t3">20%</TD>
</TR>
<TR>
<TD headers="t1">Girls 2-9</TD>
<TD headers="t2">48%</TD>
<TD headers="t3">52%</TD>
</TR>
</TABLE>
For more information, contact:
Parker Owens, Web Accessibility Coordinator, EKU, 254 Case Annex, Richmond, KY
(859) 622-2743, parker.owens@eku.edu

